Effective date: 28 October 2026
1. Information we collect
We may collect account and contact details, birth details supplied for astrology services, saved-member profiles, consultation and support records, transaction references, device and usage information, and content you choose to upload.
2. How we use information
We use information to create and secure accounts, calculate astrology results, provide reports and consultations, process transactions, deliver notifications, resolve support requests, prevent fraud and improve platform performance.
3. Sharing and service providers
Information may be shared only as needed with the astrologer or service provider selected by you and with vendors that support payments, hosting, communications, analytics, maps or astrology calculations. We may also disclose information when required by law or to protect users and the platform.
4. Birth data and consultation content
Birth details and saved profiles are used to provide requested astrology features. Consultation messages, uploaded files and call metadata may be retained for service delivery, safety, dispute resolution and support. Access is limited according to account roles and operational need.
5. Payments
Payment processing may be handled by authorised payment providers. Astrojyotish generally receives transaction status and reference details rather than complete card or banking credentials.
6. Cookies and device data
We may use cookies, sessions and similar technologies for sign-in, preferences, security, analytics and reliable operation. Browser controls can limit cookies, but some features may then stop working.
7. Retention and security
We retain information for as long as needed to provide services, meet legal or accounting requirements, prevent abuse and resolve disputes. We use reasonable technical and organisational safeguards, but no internet service can guarantee absolute security.
8. Your choices
You may update supported profile information in your account and may contact support to request access, correction or deletion where applicable. Some records may be retained when required for legal, security, payment or dispute purposes.
9. Children and changes
The platform is not intended for children to use independently where parental consent is required by law. We may update this policy and will publish the revised effective date on this page.
10. Contact
For privacy questions or account-data requests, use the support email or ticket option displayed on Astrojyotish.
Need help or clarification?
Our support team can help with account, payment and service questions.